Dial Anyway
55 guides for difficult, sensitive, or embarrassing phone conversations.
Dial Anyway is a practical guide for making the calls you've been avoiding — the doctor's office, the collections agency, the family member, the landlord.
It's organized into 55 guides across six parts: Medical and Health; Mental Health and Substance Use; Money and Financial; Work and Employment; Family and Relationships; Legal, Housing, and Consumer. Each guide gives you why the call is hard, what to do before dialing, what to say, how to handle moments that go sideways, and what to do once it's over.
Buy the Kindle edition on Amazon Buy the paperback on AmazonMore from Rain Dance Press. The publisher's blog collects plain-language essays on medicine — how the body works and how to understand your care.
Read the Rain Dance Press blogFrequently asked questions
What is Dial Anyway?
It is a practical guide to fifty-five of the phone conversations adults avoid — the doctor's office, the collections agency, the family member, the landlord — written as plain-language scripts you can follow.
How is it organized?
Into fifty-five guides across six parts: Medical and Health; Mental Health and Substance Use; Money and Financial; Work and Employment; Family and Relationships; and Legal, Housing, and Consumer.
What does each guide include?
Why the call is hard, what to do before dialing, what to say, how to handle moments that go sideways, and what to do once it is over.
Do I have to memorize a script?
No. Each guide gives sample language you can glance at when the words do not come — not scripts to memorize.
Who is it for?
Anyone who has been putting off a call because of shame, fear, or not knowing what to say.