In print
Dial Anyway
55 guides for difficult, sensitive, or embarrassing phone calls.
Dial Anyway is a practical guide for making the calls you've been avoiding — the doctor's office, the collections agency, the family member, the landlord.
It's organized into 55 guides across six parts: Medical and Health; Mental Health and Substance Use; Money and Financial; Work and Employment; Family and Relationships; Legal, Housing, and Consumer. Each guide gives you why the call is hard, what to do before dialing, what to say, how to handle moments that go sideways, and what to do once it's over.
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